Terms & Conditions

This page contains the “Terms and Conditions” under which you may use BloomingBlaze.co.za. Please read this page carefully. If you do not accept the Terms and Conditions stated here, do not use this website and service. By using this website, you agree to be bound by these terms. Blooming Blaze (Pty) Ltd (the “Company”) may revise these Terms and Conditions at any time by updating this page. We recommend visiting this page periodically to review any changes, as they are binding on you. The terms “You” and “User” refer to all individuals or entities accessing this site for any reason.

Orders and Acceptance

By placing an order on www.bloomingblaze.co.za, you confirm that all personal information provided is accurate and valid.

Orders cannot be changed or cancelled once submitted, except in cases where items are out of stock.

Return and Exchange

Eligibility: You may return unused and unopened items purchased directly from Blooming Blaze within 7 calendar days of receiving your order for a full refund or exchange. Items must be in their original condition. We do not accept returns for used, damaged, or incomplete items.

Refunds: Shipping charges are non-refundable.

To initiate an exchange, contact us at orders@bloomingblaze.co.za or WhatsApp us at +27 79 569 3399. Exchanges without prior approval will not be accepted. You are responsible for return shipping costs.

Damages and Issues

Inspect your order upon arrival and contact us immediately if items are defective, damaged, or incorrect. Include photos of the issue so we can resolve it promptly.

Shipping Policy

  • We provide tracking numbers for all orders.
  • Economy Road (0–5kg): 2–3 business days, minimum charge R110.

Lack of Availability

We strive to display accurate inventory information. If an item becomes unavailable after purchase, it will be canceled, and you will be notified via email or phone. We reserve the right to cancel any out-of-stock item at any time.

Pricing

All prices are listed in South African Rands (ZAR) and exclude shipping. Shipping costs will be calculated at checkout.

Promotional Rules & Restrictions

Promotions are subject to change. Only one promotion can be applied per order. Discounts cannot be combined.

Disclaimer

All products are handmade, and slight variations may occur. These minor imperfections add to the charm and uniqueness of each item and are not considered defects.